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Terms of Service

Last updated: January 15, 2026

These Terms of Service ("Terms") govern your access to and use of brandpulsepanel.com (the "Site") and any panel-related services offered by BrandPulse Panel ("we," "us," "our"). By applying to the panel, accessing the Site, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, do not use the Site.

Read this carefully. These Terms include an arbitration clause and class action waiver that affect how disputes between you and BrandPulse Panel are resolved (Section 13).

1. Eligibility

To apply to or participate in our panel, you must:

BrandPulse Panel reviews applications individually and reserves the right to accept, decline, or terminate any application or member account at any time, with or without notice, at our sole discretion.

2. Your account

If your application is accepted, you may receive access to a panel member account. You are responsible for:

You may not transfer, sell, or share your account with anyone else. Each individual may hold only one panel account.

3. Surveys and participation

As a panel member, you may receive survey invitations by email. Participation is voluntary. By participating, you agree that:

4. Acceptable use

You agree not to:

5. Intellectual property

The Site, its design, content, logos, trademarks, and underlying software are owned by BrandPulse Panel or its licensors and are protected by U.S. and international intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without our prior written permission.

By submitting survey responses or other content to BrandPulse Panel, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and distribute that content for research, business, and operational purposes, in aggregated or anonymized form.

6. Communications

By applying to the panel, you agree to receive emails from BrandPulse Panel, including application status updates, survey invitations, service notices, and other panel-related communications. You may unsubscribe from non-essential emails at any time. Service-related communications (such as account, legal, or security notices) may continue regardless of your marketing preferences.

7. Third-party links and services

The Site may contain links to third-party websites or services that are not owned or controlled by BrandPulse Panel. We are not responsible for the content, policies, or practices of those sites. Your use of any third-party site is at your own risk and subject to that site's terms and privacy policy.

8. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

9. Termination

You may close your panel account at any time by contacting [email protected]. BrandPulse Panel may suspend or terminate your access to the Site or your panel account at any time, with or without notice, for any reason, including a violation of these Terms. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will continue to apply.

10. Disclaimers

THE SITE AND OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. BrandPulse Panel DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Acceptance into the panel and the availability of surveys are not guaranteed. We make no representation that any specific volume of survey invitations or any particular outcome will be provided to any applicant or member.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BrandPulse Panel, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BrandPulse Panel'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

12. Indemnification

You agree to defend, indemnify, and hold harmless BrandPulse Panel and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Site, your violation of these Terms, your violation of any law or the rights of any third party, or any content you submit.

13. Dispute resolution and arbitration

13.1 Informal resolution

Before filing any formal claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

13.2 Binding arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site that is not resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration will be conducted in English, and the arbitrator's decision will be final and binding.

13.3 Class action waiver

YOU AND BrandPulse Panel AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

13.4 Opt-out right

You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first agreeing to these Terms. Your notice must include your full name, mailing address, and a clear statement that you wish to opt out of arbitration.

14. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Subject to Section 13, any judicial proceeding must be brought exclusively in the state or federal courts located in Delaware, and you consent to the jurisdiction of those courts.

15. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated by email or via a notice on the Site. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

16. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. These Terms, together with the Privacy Policy, constitute the entire agreement between you and BrandPulse Panel regarding the Site and supersede all prior agreements.

17. Contact us

For questions about these Terms, contact us at: